Introduction

After purchasing your Website or Software Licence, your licence will be automatically provisioned through our CloudServe licensing platform. This guide explains how to activate and install your licensed software.

Step 1 — Receive Your Licence Details

Once your order is completed, you will receive:

• Your Licence Key
• Product Download Link
• Client Area Access
• Installation Instructions
• Activation Information

You can also access these anytime from your CloudServe Client Area under:

Services > My Products & Services

Step 2 — Download the Software

Download the latest version of your software package from your client area.

Typical package contents include:

• Application Files
• Installation Wizard
• Configuration Files
• Documentation
• Licence Validation Module

Step 3 — Upload Files to Your Hosting

Upload the software files to your hosting account using:

• File Manager
• FTP
• SFTP
• SSH

Recommended locations:

/public_html/

or

/var/www/html/

depending on your hosting environment.

Step 4 — Create a Database

Create a new MySQL database and database user from your hosting control panel.

You will need:

• Database Name
• Database Username
• Database Password
• Database Host

Step 5 — Run the Installation Wizard

Visit your domain in a web browser:

https://yourdomain.com/install

Follow the on-screen installation steps:

• Accept licence agreement
• Enter database details
• Configure administrator account
• Complete installation

Step 6 — Activate Your Licence

During installation, enter your Licence Key exactly as provided.

The software will automatically validate against the licensing server.

Activation checks may include:

• Registered domain
• Server IP
• Installation path
• Licence status

Step 7 — Complete Installation

Once activation is successful:

• Remove the installation directory if instructed
• Log into your admin area
• Configure your software settings
• Begin using your licensed application

Important Notes

Domain Restrictions

Your licence is valid only for the number of domains purchased.

Changing Domains

If you need to change your licensed domain, please contact support.

Local Development

Some licences may allow localhost or staging environments.

Licence Validation

Your software may periodically validate the licence automatically.

Troubleshooting

Invalid Licence Error

• Verify your licence key
• Ensure your domain matches the registered domain
• Confirm outbound server connections are enabled

Connection Failed

• Check firewall settings
• Ensure CURL is enabled
• Verify SSL connectivity

Installation Issues

• Confirm PHP version compatibility
• Check file permissions
• Verify MySQL access

Need Help?

Our technical support team can assist with:

• Installation support
• Server compatibility
• CloudServe integration
• Licence transfers
• Upgrade assistance
• Custom deployment support

Please open a support ticket from your client area for assistance.