Alarm receiving
Receive, identify and triage alarm signals against the correct site, customer and response instructions.
SITE TOOLS / ARC
Alarm and security operations in one controlled workspace.
SiteTools ARC is being developed for alarm receiving, SOC triage, dispatch, video verification, guard operations and lone worker workflows.
PRODUCT STATUS
- Pre-sales information
- ARC remains a draft product
- Operational acceptance is still pending
- No live monitoring or emergency response is offered through this page
PLANNED CAPABILITIES
Designed around the complete response record.
These are product areas under development. Final availability and operating procedures will be confirmed before a live service is offered.
SOC and dispatch
Support operator decisions, escalation steps, responder assignment and an auditable event timeline.
CCTV verification
Link video verification activity and operator observations to the incident record and retention controls.
Guard operations
Connect guard tasks, attendance, site instructions and handover records to operational oversight.
Lone worker
Coordinate check-ins, welfare events and escalation workflows with clear responsibility and evidence.
Reports and evidence
Review incident history, actions, timestamps and exports for customer and internal reporting.
OPERATIONAL FLOW
From signal to reviewed outcome.
A controlled process helps operators see what happened, who responded and what remains open.
- ReceiveIdentify the incoming event and its site.
- VerifyReview instructions and available supporting evidence.
- RespondRecord escalation, dispatch and operator actions.
- ReviewClose or hand over with a traceable record.
SITE TOOLS MANAGEMENT
One company account, separate product entitlements.
SiteTools Management controls company subscriptions, plans, add-ons and allowances. ARC is designed to enforce those entitlements in its own dedicated instance. Companies using Engineers Hub as well may manage both products under one Management account; any shared operational data requires a separately approved integration.
01Dedicated ARC instance
Planned for isolated customer hosting and product-specific access.
02Product-specific plan
ARC pricing and allowances will be published after product and operational acceptance.
03Controlled onboarding
SiteTools staff will verify installation, licence and first administrator setup.
AVAILABILITY
Talk to us before planning deployment.
Can ARC monitor my alarms today?
No. ARC is a draft product and is not offered as a live alarm receiving or emergency response service.
Is ARC included with Engineers Hub?
No. Each product has a separate plan, licence and dedicated instance under SiteTools Management.
When will pricing be available?
ARC plan prices and add-ons will be published after operational acceptance. Contact SiteTools to discuss your requirements.
ARC PRE-SALES
Contact SiteTools Tell us about your operation.
Share your alarm, video, guard and lone worker requirements. We will discuss fit and availability without implying a live monitoring commitment.