Plan controlled
The customer_portal feature is centrally licensed to the subscribing company.
Customer experience
Controlled customer access without weakening tenant isolation
Expose selected service information and documents to customers while retaining company-level licensing and user-level permission controls.
Connected capability
Built to stay part of the same operational record.
SiteTools features are designed to connect rather than become standalone data silos.
Permission controlled
Tenant permissions still determine what each portal user is allowed to see or do.
Capacity controlled
Portal-user limits form part of the effective company entitlement.
Site visibility
Customer records can be scoped to the relevant company, site or service relationship.
Document access
Make approved records available without exposing internal operational data.
Auditability
Keep access and operational changes within the wider tenant security model.
Designed for engineering operations
Compare plansA customer portal should be an extension of the operational record.
SiteTools is designed so customer-facing information can originate from controlled tenant records rather than copied documents held elsewhere.
Bring your current process. We’ll show you where it fits.
Explore the platform around the way your team plans work, attends sites and manages evidence.