Troubleshooting

A job cannot be completed

Find the completion rule that still requires evidence.

Engineers Hub v4.0.0All audience

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A job cannot be completed

Find the completion rule that still requires evidence.

Where to find it

Open the Job Workspace and review forms/inspections, defects, certificates and field completion state.

How to use it

  1. Confirm all required form fields are complete.
  2. For a disciplined job, confirm a signed matching trade inspection exists.
  3. Resolve form/job discipline mismatches.
  4. Review outstanding defects/remedials and required sign-off.
  5. Check configured Field Completion Rules if you are an administrator.

Important notes

Completion blocking is designed to preserve required evidence. Avoid bypassing it through direct database edits.

Still need help?

Search another topic or open a support ticket. Do not include passwords, provisioning tokens, installation secrets, private keys or database credentials.

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