Offline work is not syncing
Protect unsynchronised data while diagnosing connectivity or queue failures.
Where to find it
Engineer → Offline Sync Status.
How to use it
- Confirm the device has working connectivity.
- Review pending queue entries and recent sync events.
- Keep the browser/PWA storage intact while retrying.
- Avoid entering conflicting edits from a second device.
- Raise a ticket if items remain failed, including safe error text and the affected record reference.
Important notes
Do not clear browser storage until you are sure all required local work has synchronised or been safely recovered.