Security, SaaS & Updates

Update recovery

Recover safely after a fail-closed update failure.

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Update recovery

Recover safely after a fail-closed update failure.

Where to find it

Admin → Update Recovery or bin/recovery-verify.php on the server.

How to use it

  1. Keep the tenant in maintenance/recovery state while the restored application/database pair is being checked.
  2. Restore the recorded pre-update application/database pair using your approved backup procedure.
  3. Run recovery verification.
  4. Run fresh commissioning after recovery clearance.
  5. Wait for the required Central fleet admission before consuming production updates again.

Important notes

Recovery deliberately does not immediately remove rollout quarantine; fresh commissioning and Central acknowledgement are required.

Still need help?

Search another topic or open a support ticket. Do not include passwords, provisioning tokens, installation secrets, private keys or database credentials.

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